I N F O R M E R P R O D U C T S
THE NOTIFICATION CONNECTOR FOR LAW FIRMS
Summary
Email notification engine designed to expose key database information to the right person at the right time. Fully flexible, designed to assist and create better workflows. Advanced formatting extends information to the end user with formatting, tables and charting facilities available.Is the problem too much information?
| A law firm requires constant management. Management requires constant information. How can constant information be available yet avoid information overload? Too often reports are distributed where no action is required. How then to control this flow, to prompt with a conditional action list rather than copious reports? The answer is to provide users, both internal and external, with activity notifications and self service mechanisms that will get the job done faster. | ![]() |
How does INFORMER help?
INFORMER connects your Practice Management System and related system solutions with the world around them. By using the communication mediums people prefer INFORMER communicates time-sensitive, business-critical information throughout the extended firm, and beyond.INFORMER utilises the most powerful messaging technology available to deliver industrial strength capacity through open standards. It is sympathetic to and compatible with non Microsoft messaging environments such as Lotus Notes, GroupWise as well as supporting Microsoft Exchange and Outlook.
Law firm management cannot rely on merely repeating what was done the previous month; the management environment of a law firm provides constant challenges and exceptions. INFORMER is the innovative decision support tool that will provide your firm a competitive advantage.
"Professional Service firms must manage customised activities where little, even management information, can be reliably made routine. Management principles and approaches from the industrial or mass-consumer sectors, based as they are on the standardization, supervision, and marketing of repetitive tasks and products, are not only inapplicable in the professional sector but may be dangerously wrong."
David Maister - Managing the Professional Service Firm Publisher: Free Press; 1993
ASIN: 0029197821
INFORMER is a utility for your modern database applications.
It provides the
- right information, to the
- right people, at the
- right time. Succinctly.
Example Notifications
Matter & Project Management- Budget / Fee Estimate exceed Estimates global
- Budget / Fee Estimate exceed Percentages Estimates to Matter manager
- Service Standard failure
- Dormant Matters
- Dormant Trust Accounts
Human Resource Management
- Late and Insufficient Timesheets
- Time requiring authorisation (e.g. marketing)
Accounts Risk Management
- Payments exceeding a limit
Systems Management
- System alive – reporting current systems status
- Database backups complete
- System tasks complete
Features and Benefits
- Unlimited Formatting including fonts, colours, tables, sizes, attributes, bolding, special character sets, foreign language, symbols and other options for notifications. Includes ability to format tables for ease of reading and communicating information
- Superior speed, fastest possible message transmission (measured in thousands of messages per minute)
- Support for Data exchange file formatting allowing B2B processing, for example electronic billing and electronic receipting
- Multiple From and reply to addresses, allowing replies to be handled by appropriate people (no more "sorry I am just a computer")
- Supports email to any Internet email address not just those in your email system's address book
- Supports lists and group addresses
- Does not require dedicated machine, no additional hardware is required.
- Works with SQL 7, 2000 and 2005, NT¹ 4 to Windows 2003. Similar implementations to yours available upon request
- Allows links to web pages reducing size of emails
- Continued ongoing development with new events regularly added
- Supports contextual email where the email data, derived from the PMS system, determines its addressee
- Expand client relations through targeted event driven messages that provide relevant information.
